Law, Customs, Export&Import interpreting

Interpreting at the workshop on e-commerce online-dispute resolutions

2021/07/18

This article pertains to interpreting on the following topics: Commerce, Legal Affairs, and Finance.

AKT was honored to serve as interpreters at the workshop on "Promoting online-dispute resolution in e-commerce for strengthened customer protection". This was an amazing and informative workshop with the attendance of top legal experts, providing updates about the latest legal policies and frameworks in Vietnam and around the world.

In 2020, despite being affected by the Covid - 19 pandemic, Vietnam's e-commerce witnessed an upward trend and so did the number of disputes in this market. Hence, in order to protect consumers in disputes arising from e-commerce transactions, the Vietnam International Arbitration Center (VIAC) cooperated with the Institute of Central Economic Development Research (CIEM), International Development Firm (DT Global), and International Economics Consulting to organize this seminar .

According to CIEM experts, Vietnam has not been familiar with ODR although this method is widely applied. In spite of the fact that VIAC has provided online mediation services, our domestic legal system and infrastructure are still under development. As a result, solving online disputes remains time-consuming and requires mobilization of all resources. In the years ahead, Vietnam’s focus is creating favorable conditions for a more effective implementation of ODR in both e-commerce and traditional activities, which is to protect consumers and propel international integration.

 With more than 20 years of experience and professional interpreting skills, AKT team is proud to have successfully delivered an excellent interpreting service, bringing success to our valuable clients.

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